Junior IT Systems Administrator

PSI CRO·Belgrade, Serbia

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About the role

Full-time, office-based Junior IT Systems Administrator role in Belgrade, Serbia, providing daily technical support. Responsibilities include supervised desktop troubleshooting, IT support request management, system and peripheral installation and maintenance, asset management, documentation, and basic staff training. A college or university degree is preferred, along with at least 1+ years of IT experience, English and Serbian proficiency, and related systems/network administration experience.

Key requirements

• College or University Degree preferably in Computer Science or a related field
• At least 1 year of relevant experience
• Required skills: IT support operations, Troubleshooting and diagnosing desktop computer systems and peripheral equipment, Installation, configuration, maintenance and upgrades of desktop computer systems and peripherals, Desktop computer asset management, Documentation of system problems and resolutions, Basic systems administration tools and processes, Planning and multitasking, Communication, Collaboration, Problem-solving, Related experience in systems and network administration
• Required languages: English, Serbian

Opportunity details

• Workplace: On Site
• Posted: Oct 14, 2026
• Original advert language: English

Full vacancy

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Employer’s role description

Job title: Junior IT Systems Administrator

Location: Belgrade, Serbia

Employment type: Full-time

Company Description

We are the company that cares – for our staff, for our clients, for our partners and for the quality of the work we do. A dynamic, global company founded in 1995, we bring together more than 3,200 driven, dedicated and passionate individuals. We work on the frontline of medical science, changing lives, and bringing new medicines to those who need them.

Job Description

We are looking for professional, qualified and enthusiastic candidates to take up a full-time position of a Junior IT Systems Administrator to provide daily technical support.

Office-based in Belgrade, Serbia

The scope of responsibilities will include:

Supervised responsibility for troubleshooting and diagnosing desktop computer systems and peripheral equipment problems
Supervised responsibility for IT support operations, including but not limited to receiving and tracking user requests, assigning priority and responsible persons, resolving requests and users’ notification
Shared responsibility for installation, configuration, maintenance and upgrades of desktop computer systems and peripherals (e.g., network cards, printers, modems, mice, add-in boards, copiers, etc.)
Supervised responsibility for asset management of desktop computer systems (hardware and software inventories, licensing, systems decommissioning, etc.)
Responsibility for documentation of system problems and resolutions
Assistance with providing basic IT training to PSI staff

Qualifications

College or University Degree preferably in Computer Science or a related field
At least 1+ years of experience in IT
Microsoft Certified Desktop Support Technician (MCDST) training is a plus
Related experience in systems and network administration
Knowledge of basic systems administration tools and processes
Proficiency in English and Serbian, written and spoken
Ability to plan, multitask and work in a dynamic team environment
Advanced communication, collaboration, and problem-solving skills

Additional Information

If you feel it is time to make your skills and knowledge visible within a growing company with true focus on its people, then this is the right choice for you.