How HealthRoleIQ works
How does the free trial work?
Your five-day Career Advance trial starts when you first use personalised matching or CV/application analysis. It includes two complete role-specific applications and two Base CV analyses. No card is required and it will not charge you automatically. See Plans for the current offer.
What counts as a complete role-specific application?
One application includes a vacancy-specific CV review and cover-letter draft for the same opportunity. Reopening unchanged work does not use another application. A Base CV analysis reads your original CV and has a separate allowance.
How do I cancel, and do I keep my documents?
Open Settings → Plan & billing to stop auto-renewal. You keep the access you have already paid for. Your saved documents remain available after a trial or plan ends; creating new paid content needs an eligible plan or allowance.
What remains available after my access ends?
You can still browse open roles, edit your profile, manage saved roles and applications, switch saved CVs, and view previous Role IQ results. Saved application documents remain available to edit and download. Previous assessments show their assessment date; they do not refresh until you renew. New personalised assessments, recommendations, alerts, credential reminders and AI analyses pause.
I cannot sign in. What should I do?
You can reset your password or request a fresh confirmation email. Check your spam folder too. If you still need help, use Contact.
Is HealthRoleIQ a recruitment agency?
HealthRoleIQ is a career-intelligence and opportunity-discovery platform. Applications normally continue on the original employer website.
What is Role IQ?
Role IQ is a personalised 0–100 profile-to-role fit score. It compares your confirmed career profile with the vacancy’s requirements and practical eligibility factors. A high score means the evidence points to a stronger fit; mandatory barriers can override the numerical score. Role IQ is guidance, not an employer decision or guarantee.
Do you guarantee I am eligible?
No. HealthRoleIQ classifies eligibility from available evidence and clearly marks uncertainty. Employers, regulators and immigration authorities make final decisions.
Why do I not see every job in For You?
For You and recommendation History show only Strong Apply and Consider roles. Browse lets you see every currently open verified opportunity, including Possible with gaps and low matches, with your personal Role IQ where available.
What do the match labels mean?
Strong Apply means a strong fit with no major known barrier. Consider means the role is credible but something should be checked. Possible with gaps means the role may still be worth exploring despite meaningful gaps or uncertainty. Low match usually indicates a major mismatch or known eligibility barrier.
Will you keep recommending the same job every day?
No. A job is recorded once per user. We can resurface it as a reminder or update, but it will not be presented as new again.
Why are closed jobs missing?
Closed jobs are removed from public feeds. If you previously received or applied to one, it remains in your private history.
Does uploading a CV automatically change my matches?
No. During onboarding, the optional Upload and analyse my CV action saves your file privately and analyses it in one step. In Profile, uploading and analysing are separate actions. You review the extracted suggestions and choose what to add; only approved information can affect Role IQ. Reusing a saved analysis or switching CVs uses no additional analysis allowance. New or refreshed assessments require an active trial or subscription.