Senior Client Success Manager

About the role

Remote, full-time Senior Client Success Manager responsible for day-to-day client relationships, adoption, performance discussions, success planning, operational escalations, and process improvement. Requires 6–8 years in Client Success, Customer Success, Account Management, or a related client-facing function. A bachelor’s degree or equivalent is required; a master’s degree is preferred. Travel up to 20% is expected.

Key requirements

• • Bachelor’s degree or equivalent required; Master’s degree a plus
• • At least 6 years of relevant experience
• • Required skills: Client relationship management, Client success management, Account management, Client adoption and activation, Operational escalation management, Business reviews, Success planning, Performance metric analysis, Process improvement, Cross-functional collaboration, Communication, Influencing without authority, Managing multiple priorities, Mentoring or coaching peers, Creative problem-solving, Sense of humor, Willingness to travel up to 20%

Opportunity details

• • Workplace: Remote
• • Posted: Oct 23, 2026
• • Original advert language: English

Full vacancy

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