Junior Key Account Manager
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About the role
Doctoralia seeks a Junior Key Account Manager in Mexico City to manage and grow a high-volume portfolio of 100–150 healthcare-professional accounts. The role focuses on retention, churn-risk monitoring, upselling, cross-selling, customer satisfaction, data analysis including Google Ads campaigns, and collaboration with internal teams. The position offers a hybrid work scheme, commissions, and multiple benefits.
Key requirements
- • At least 1 year of relevant experience
- • Required skills: Customer Success or Account Management, Managing high-volume client portfolios of 100–150 clients, Data analysis, Analyzing Google Ads campaigns, CRM, Zoom, Slack, Google Workspace, Upselling, Cross-selling, Customer retention, Churn risk monitoring, Client relationship management
Opportunity details
- • Workplace: Hybrid
- • Posted: Oct 2, 2026
- • Original advert language: Spanish
Full vacancy
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See original vacancy ↗Employer’s role description
Job title: Junior Key Account Manager
Location: Mexico City; Mexico
Department: Doctoralia Mexico
Employment type: FullTime
Workplace type: Not stated
Descripción de la empresa
En Doctoralia, nuestra misión es humanizar la experiencia de la salud a través de la tecnología. Como la plataforma líder en el mercado mexicano y referente global en soluciones SaaS para el sector médico, conectamos a millones de pacientes con especialistas, transformando la práctica clínica en una experiencia digital eficiente y centrada en el paciente.