Site Management Associate

PSI CRO·Zagreb, Croatia

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About the role

Office-based Site Management Associate role in Zagreb supporting clinical research projects through database and tracking-system maintenance, document handling, site communication, query-resolution coordination, training and meeting support. A college or university degree and full working proficiency in English and Croatian are required. Administrative experience, preferably in an international setting, is preferred; a Life Sciences degree is a plus.

Key requirements

• College/University Degree. Life Sciences degree is a plus.
• Required skills: Database and tracking system maintenance, Document compilation, procurement, processing, translation and filing, Communication with internal departments and external parties, Investigative site communication, Site-specific query resolution coordination, Project training and vendor-system access coordination, Mail and incoming-call routing, Meeting arrangement assistance, Draft agenda and meeting-minutes preparation, Organizational and planning skills, Multitasking in a fast-paced environment, Problem-solving, Teamwork and interpersonal skills, Customer service, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
• Required languages: English, Croatian

Opportunity details

• Workplace: On Site
• Posted: Oct 29, 2026
• Original advert language: English

Full vacancy

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Job title: Site Management Associate

Location: Zagreb, Croatia

Employment type: Full-time

Company Description

We are the company that cares – for our staff, for our clients, for our partners and for the quality of the work we do. A dynamic, global company founded in 1995, we bring together more than 3,500 driven, dedicated and passionate individuals. We work on the frontline of medical science, changing lives, and bringing new medicines to those who need them.

Job Description

Start your career in clinical research, streamlining communication, maintaining systems and managing documents & information.

Office-based - Zagreb

The scope of responsibilities will include:

Maintenance of databases and tracking systems
Work with large amount of documents, including their compiling, procurement, processing, translation and filing
Communication with company departments and external parties
Communication point for investigative sites participating in the clinical research projects
Coordination of site-specific query resolution, project training and access to vendor-related systems for site teams
Receiving and routing all mails and incoming calls
Assistance with meeting arrangements
Preparation of draft agendas and minutes of project meetings

Qualifications

College/University Degree
Administrative work experience, preferably in an international settings
Life Sciences degree is a plus
Full working proficiency in English and Croatian
Good organizational and planning skills
Detail-oriented, able to multi-task and work effectively in a fast-paced environment
Good problem-solving abilities, flexibility
Team-oriented with excellent customer service and interpersonal skills, including a positive attitude to tasks and projects
Proficiency in standard MS Office applications (Word, Excel and PowerPoint)

Additional Information

We offer:

Excellent working conditions
Extensive training and friendly team
Competitive salary and benefits package
Opportunities for personal and professional growth

Take your first step towards a career in clinical research, coordinating a variety of tasks and learning new things while growing with the company.

Please provide your CV in English.