Technical Support Engineer
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About the role
Full-time hybrid Technical Support Engineer role in Bangalore within Quality Engineering. The role involves investigating and resolving field and production issues through debugging, log analysis, root-cause analysis, reproduction, testing, and cross-functional coordination. Experience required is 1–3 years in application support and related troubleshooting. Healthcare technology or medical-device experience is listed, and the role supports India and US teams on an approximately 2 PM–11 PM IST shift.
Key requirements
- • At least 1 year of relevant experience
- • Required skills: Application support, Technical debugging, Log analysis, Root cause analysis, Troubleshooting, Platform and system architecture, APIs, Services, Databases, Logs, Device-to-cloud workflows, Technical testing, Analytical and problem-solving skills, Cross-functional coordination, Hardware, firmware, device connectivity, and device troubleshooting
Opportunity details
- • Workplace: Hybrid
- • Employment: Permanent
- • Posted: Sep 17, 2026
- • Original advert language: English
Full vacancy
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Employer’s role description
Job title: Technical Support Engineer
Department: Product & Technology
Team: Quality Engineering
Location: Bangalore
All locations: Bangalore
Work type: Full Time
Workplace type: hybrid
Role Overview :
We are hiring for a Technical Support Engineer who would be playing a crucial role in Analyzing and troubleshooting technical issues raised through field and Engineering support tickets.
He/she would be investigating issues, identifying the root cause or probable reason, and drive them towards resolution.