Virtual Medical Assistant (MST)
Share role
The recipient sees their own assessment. Your profile and score are not shared.
About the role
Heartbeat Health seeks a full-time Virtual Medical Assistant to support its virtual cardiovascular clinic Monday through Friday, 9:00 AM–5:00 PM MST. Duties include preparing patients and charts for visits, supporting telehealth connections, collecting clinical information, documenting records, obtaining baseline vitals, conducting KCCQ surveys, handling calls, and scheduling follow-ups. A high school diploma or equivalent, a CMA, CCMA, or RMA certification, and 1–3 years of Medical Assistant experience including virtual care are required.
Key requirements
- • Education: High school diploma or equivalent
- • At least 1 year of relevant experience
- • Required skills: Virtual care delivery, Patient preparation for physician visits, Telehealth technology support, Obtaining telehealth consent forms, Insurance card documentation, Telephone collection of medical information, Documenting medical history, medications, dosing, and primary complaint, Obtaining baseline vitals, Verifying baseline labs, Conducting KCCQ surveys, Answering incoming calls, Appointment confirmation calls, Chart checks and chart preparation, Scheduling follow-up appointments and labs, Patient communication, Organization and multitasking
- • Required certifications: Certified Medical Assistant (CMA), Certified Clinical Medical Assistant (CCMA), Registered Medical Assistant (RMA)
Opportunity details
- • Workplace: Remote
- • Employment: Permanent
- • Posted: Sep 15, 2026
- • Original advert language: English
Full vacancy
HealthRoleIQ regularly verifies this opportunity against the employer’s posting and highlights the details relevant to your match.
Employer’s role description
Job title: Virtual Medical Assistant (MST)
Department: Clinic
Team: Clinical Care Team
Location: remote
All locations: remote
Work type: Full-time
Workplace type: remote
Salary range: USD 20 – 24; per hour wage
About Us:
Heartbeat Health is the leading virtual-first cardiovascular care company in the country, providing patients with convenient, high-quality heart care through a combination of telemedicine, diagnostics, and virtual care programs. By leveraging real-time data and AI-powered insights, Heartbeat Health empowers providers and patients with personalized treatment plans, reducing hospitalizations and improving long-term heart health outcomes.
Heartbeat Health is redefining how cardiovascular care is delivered in the digital age, led by our medical group of cardiologists, advanced practitioners, nurses, and care coordinators.
About the Role:
Heartbeat Health is seeking a Medical Assistant to join our virtual clinic Monday through Friday from 9:00 AM - 5:00 PM MST.
As a Virtual Medical Assistant, you’ll be a key member of our Clinical Care Team, supporting patients and providers in a fully remote environment. You’ll ensure smooth virtual visits, accurate documentation, and a compassionate patient experience all while helping shape the future of digital heart care.
Patient care:
- Prepare patients for physician visits
- Connect with patients, ensure video and audio work, and add interpreters as needed
- Obtain signed telehealth consent forms
- Obtain photos of insurance cards
Clinical duties:
- Prepare patients for physicians
- Take medical information over the phone
- Document medical history, medications, dosing, and primary complaint
- Obtain baseline vitals and verify baseline labs
- Conduct KCCQ survey
Administrative tasks:
- Answer incoming calls
- Engage in confirmation calls for upcoming appointments
- Perform chart checks and engage in chart prep prior to patient visits
- Schedule follow up appointments and labs
- Proactively identify opportunities for improvement and risk mitigation
- Execute policies that promote the best patient experience
About You:
You’re open to new ideas, thoughtful in your approach, pragmatic in your delivery, constantly learning, and up for a challenge. You elevate the work of those around you. You want the superpower to save millions of lives. You possess the following qualifications:
- Education: High school diploma or equivalent
Verification
- ✓ Employer verification
- ✓ Original posting located
- Last verified: Sep 24, 2026