AI Onboarding Customer Success
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About the role
Doctoralia México busca un perfil de AI Onboarding Customer Success para NOA Notes. La persona guiará el onboarding, impartirá formación, creará materiales, recopilará feedback, monitoreará KPIs de adopción y resolverá incidencias. Se requiere experiencia de 1 a 2 años en Customer Success o Account Management, análisis de datos y Salesforce, además de inglés intermedio. El puesto es híbrido; la capacitación del primer mes es 100% presencial.
Key requirements
- • At least 1 year of relevant experience
- • Required skills: Customer Success or Account Management experience, Experience in startup, marketing, or advertising environments, Data analysis, Salesforce data analysis, Ability to create success narratives from data, Customer onboarding, Group and individual training, Creation of tutorials, FAQs, and user materials, CRM use, Zoom, Slack, Google Workspace, Intermediate English, Problem-solving, Empathy, Customer retention, Resilience
- • Required language: English
Opportunity details
- • Workplace: Hybrid
- • Posted: Oct 8, 2026
- • Original advert language: Spanish
Full vacancy
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See original vacancy ↗Employer’s role description
Job title: AI Onboarding Customer Success
Location: Mexico City; Mexico
Department: Doctoralia Mexico
Employment type: FullTime
Workplace type: Not stated