Customer Success Onboarding
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About the role
Doctoralia seeks a Customer Success Onboarding professional in Barcelona for a permanent hybrid role. Responsibilities include training new customers, identifying needs, coordinating issues with Support, activating services, meeting adoption and NPS goals, and gathering feedback. Applicants need at least two years of work experience, strong communication and negotiation skills, Spanish at native or high level, and residence in Barcelona or nearby. Intermediate English is advantageous.
Key requirements
- • At least 2 years of relevant experience
- • Required skills: Customer onboarding and training, Customer needs assessment, Issue coordination and resolution, Customer communication, Negotiation, Autonomy, Relationship building, Attention to detail, Results orientation
- • Required language: Spanish
Opportunity details
- • Workplace: Hybrid
- • Employment: Permanent
- • Posted: Sep 23, 2026
- • Original advert language: Spanish
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Employer’s role description
Job title: Customer Success Onboarding
Location: Barcelona; Spain
Department: Doctoralia Spain
Employment type: FullTime
Workplace type: Hybrid
Remote work indicated; applicant-country eligibility must be established from the employer description.
Descripción de la empresa
Doctoralia es la plataforma líder en salud digital en España, no solo como un marketplace para conectar a pacientes con profesionales de la salud, sino también como proveedor de software que ayuda a estos profesionales a gestionar eficazmente sus prácticas. A través de nuestra plataforma y aplicación móvil, los usuarios pueden buscar profesionales y clínicas privadas, leer opiniones, consultar disponibilidad y reservar citas en línea fácilmente. 📱💻