Analista Customer Success (Onboarding)
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About the role
Doctoralia Brasil is hiring a full-time Customer Success Analyst focused on onboarding. The role involves consultative onboarding sessions via Zoom, customer adoption and retention, portfolio management, usage analysis, personalized interventions, process improvement and responsive communication. It is hybrid for people living in Curitiba or the metropolitan region, with two office days and three home-working days per week.
Key requirements
- • Required skills: Customer Success, Customer adoption, implementation or retention, Clear and adaptable communication, Analytical ability to interpret data and usage behavior, Independent and confident meeting facilitation, Results and customer satisfaction orientation, Managing multiple clients simultaneously, Empathy and active listening
Opportunity details
- • Workplace: Hybrid
- • Employment: Permanent
- • Posted: Sep 23, 2026
- • Original advert language: Portuguese
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Employer’s role description
Job title: Analista Customer Success (Onboarding)
Location: Curitiba; Brazil
Department: Doctoralia Brasil
Employment type: FullTime
Workplace type: Hybrid
Remote work indicated; applicant-country eligibility must be established from the employer description.
Quer trabalhar na maior plataforma de saúde do mundo?
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