Site Management Associate (Clinical Trials)

PSI CRO·Almaty, Almaty Region, Kazakhstan

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About the role

Office-based Site Management Associate supporting clinical research projects in Almaty. Responsibilities include maintaining databases and tracking systems, managing and translating documents, communicating with investigative sites and vendors, coordinating queries, training and system access, routing communications, and preparing meeting materials. A college/university degree and full working proficiency in English and Kazakh are required; administrative experience is preferred. Monthly salary is 500,000 KZT gross plus benefits.

Key requirements

• College/University Degree
• Required skills: Database and tracking-system maintenance, Document compiling, procurement, processing, translation and filing, Communication with departments, external parties and vendors, Investigative-site communication, Site-specific query-resolution coordination, Project-training coordination, Vendor-system access coordination, Mail and incoming-call routing, Meeting arrangement assistance, Draft agenda and meeting-minutes preparation, Organizational and planning skills, Multitasking in a fast-paced environment, Problem-solving, Teamwork and interpersonal skills, Customer service, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
• Required languages: English, Kazakh

Opportunity details

• Workplace: On Site
• Posted: Nov 10, 2026
• Original advert language: English

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Employer’s role description

Job title: Site Management Associate (Clinical Trials)

Location: Almaty, Almaty Region, Kazakhstan

Employment type: Full-time

Company Description

PSI is a leading Contract Research Organization (CRO) with about 30 years of experience in the pharmaceutical industry. Originated in Switzerland, PSI is a privately owned, full-service CRO with a global reach, supporting clinical trials across multiple countries and continents. Our reputation for being highly selective about the projects we undertake highlights our commitment to delivering high-quality, timely services across a broad spectrum of therapeutic indications.

At PSI, we foster an environment where a diverse range of colleagues feel welcomed and valued. Our inclusive culture is a cornerstone of our success, enabling us to attract and retain top talent globally.

We are not just about conducting clinical trials; we are about building a community where every team member has the opportunity to thrive and contribute to groundbreaking advancements in the pharmaceutical industry.

Job Description

In this role, you will become the key support to clinical research projects, streamlining communication with medical institutions, maintaining systems, and managing documents & information.

Office-based in Almaty, Kazakhstan

The scope of responsibilities will include:

Maintenance of databases and tracking systems
Work with large amount of documents, including their compiling, procurement, processing, translation and filing
Communication with company departments and external parties and vendors
Communication point for investigative sites participating in the clinical research projects
Coordination of site-specific query resolution, project training and access to vendor-related systems for site teams
Receiving and routing all mails and incoming calls
Assistance with meeting arrangements
Preparation of draft agendas and minutes of project meetings

Qualifications

College/University Degree
Administrative work experience, preferably in an international settings
Life Sciences degree is a plus
Full working proficiency in English and Kazakh
Good organizational and planning skills
Detail-oriented, able to multi-task and work effectively in a fast-paced environment
Good problem-solving abilities, flexibility
Team-oriented with excellent customer service and interpersonal skills, including a positive attitude to tasks and projects
Proficiency in standard MS Office applications (Word, Excel and PowerPoint)

Additional Information

We offer:

Excellent working conditions
Extensive training and friendly team
Monthly salary of 500,000 KZT gross and benefits package
Opportunities for personal and professional growth

Take your first step towards a career in clinical research, coordinating a variety of tasks and learning new things while growing with the company.