Analista de Customer Success - Ongoing
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About the role
Hybrid Customer Success Analyst role at Doctoralia Brasil in Curitiba. Responsibilities include managing a client portfolio, conducting videoconference meetings, analyzing customer data, proposing strategic actions, providing consultative support, and escalating issues. Requires Customer Success or customer service experience, organization, emotional intelligence, proactivity, persuasion, negotiation, and familiarity with HubSpot and Google Workspace. Curitiba-area residence is required for the stated hybrid model.
Key requirements
- • Required skills: Customer service/Customer Success experience, Customer portfolio management, Client engagement and retention, Data and customer behavior analysis, Consultative customer relationship management, Action planning, Multitasking and organization, Problem escalation and diagnosis, Persuasion and negotiation, Proactivity and autonomy, Familiarity with tools such as HubSpot and Google Workspace
Opportunity details
- • Workplace: Hybrid
- • Posted: Aug 31, 2026
- • Original advert language: Portuguese
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See original vacancy ↗Employer’s role description
Job title: Analista de Customer Success - Ongoing
Location: Curitiba; Brazil
Department: Doctoralia Brasil
Employment type: FullTime
Workplace type: Hybrid
Remote work indicated; applicant-country eligibility must be established from the employer description.