IT Coordinator

Job title: IT Coordinator Location: Monrovia, Montserrado, Liberia Liberia Employment type: FULL_TIME This role was posted on August 17, 2026. Please note that we will review applications on a rolling basis. About Last Mile Health Last Mile Health saves lives in the world's most remote communities. Our vision is a health worker within reach of everyone, everywhere. We partner with governments to recruit, train, equip, and integrate professional community health workers into national health systems, equipping them to deliver quality primary care in rural and remote communities. Founded in Liberia in 2007, we now operate programs in Ethiopia , Liberia , Sierra Leone , and Malawi . Our global offices are located in Accra, Ghana , and in the United States . We are looking for mission-driven leaders to join us as we work to ensure no patient is out of reach. About the Liberia Team Partnering with the Ministry of Health since 2007, the Liberia team pioneered the community health worker model that serves as a national blueprint. Originating in the remote Konobo District, their work demonstrated that professional community health workers could drastically increase health-seeking behavior and improve health outcomes, increasing skilled birth attendance from 55% to 84%. Led by Brittney Varpilah , the team champions a supervised, salaried, supplied, and skilled workforce to deliver primary care in the country’s hardest-to-reach regions. Beyond delivery, they strengthen health systems through high-level advocacy and policy design while upskilling the workforce through rigorous training and continuous quality improvement. The Role At Last Mile Health, we are all stewards of our reputation and resources. Do you have extensive experience and a proven track record of providing multi-site technical support, managing enterprise IT assets, and driving workflow efficiency through technology? If so, then you may be our next IT Coordinator. Reporting to the Director of Operations (OPs Team), the IT Coordinator will be responsible for providing technical support and coordination for the distribution, usage, and maintenance of IT assets, resolving technological problems at all sites, identifying and offering technical business enterprise solutions, and improving LMH’s workflow with a focus on technological innovation and efficiency. This position is on-site and based in Monrovia, Liberia, and is only open to candidates who are Liberian nationals currently located in Liberia. What You’ll Do Day-to-Day IT Operations Support to Country Team Work with global IT to troubleshoot IT problems while minimally interrupting your colleagues’ work streams. With support from the Director of Operations, manage LMH’s voice and data networks (cellular, broadband, and satellite) by monitoring usage and managing relationships with vendors. Administer the digital accounts of LMH staff, including but not limited to email, phone credit, and IT software accounts. Find IT solutions and continuously figure out how to make LMH more efficient with the use of technology. Provide technical input in the management of Liberia Operations project management and Management Information Software, including training teams on their use. Provide dotted-line supervision to County IT staff in the troubleshooting, day-to-day management, and implementation of IT. Procurement and Asset Management Conduct quality-control/quality-assurance checks at each site for proper IT asset designation, records, storage, usage, etc. Provide technical support in the procurement, repair, and designation of IT assets (including laptops, cell phones, mHealth equipment, portable satellite dishes, routers, computers, GPS devices, satellite phones, projectors, printers, speakers, etc.) in partnership with the Procurement department, Operational Services team, and LMH’s 3rd party IT consultants Implement Global IT's data and device security standards across all LMH Liberia sites, including account access controls, device password/encryption standards, routine data backups, and prompt reporting and recovery of lost or stolen equipment. IT Coaching and Continuous Development Support for Staff Under the supervision of the Director of Operations and the Global IT leadership team, implement and iterate a computer literacy training program for LMH staff in Liberia. Coach and mentor colleagues in becoming technologically proficient. Lead the IT onboarding and offboarding process for LMH staff by ensuring new hires receive fully configured laptops, proper software licensing, and comprehensive IT policy and skills training. Promptly offboard departing staff to secure and protect LMH IT systems. Collaboration and Coordination with Global Teams Serve as a technical member of the Global IT leadership team Work with the Director of Operations to ensure the rollout of IT initiatives, programs, and policies instituted by Global IT leadership and other Global teams, as needed Ensure the IT state of Affairs section for Liberia IT team is consistently tracked and up to date Perform other duties as required by the situation or supervisor. What you’ll bring: Bachelor’s degree in computer science or a related field. Proven work experience as an IT Coordinator. Relevant years of professional experience in IT Basic software development, networking, and hardware troubleshooting skills. Advanced literacy, numeracy, and computer skills. Excellent written and verbal communication. You’ll impress us if you have Exceptional interpersonal skills. Analytical mindset and good problem-solving skills. Exceptional coaching and organizational skills. IT Budgeting and forecasting skills. We're looking for someone with many of the qualifications listed above, but we know no one meets every requirement. If you're excited about our mission and believe your experience aligns with this role, we encourage you to apply. Compensation information At Last Mile Health, we are committed to equitable and transparent compensation. Employees are paid using a clear, consistent methodology that is fully transparent and accessible to everyone. We look forward to answering any questions you may have during the hiring process. Before applying to this role, please take a moment to learn more about our approach to compensation and how compensation works in each of the countries where we operate. Please find the link to our compensation model and benefits overview below: OVERVIEW OF LAST MILE HEALTH’S COMPENSATION MODEL Compensation for this position: The Band for this position: LBR-2 For Liberia , the range is an annual gross of $13,404 to $22,340 USD, dependent upon experience doing an equivalent role. Please note that compensation is subject to statutory taxes. Benefits: Healthcare: Comprehensive health insurance and wellbeing support for you and your dependents. Save for retirement: Retirement options with a 3% employer match, varying by location. Paid time off: Generous paid time off, sick leave, quarterly company holidays, and approximately one week of office closure at the end of the year. Family support: Generous parental leave for employees welcoming a child through birth or adoption. Professional development: Access to technical and leadership development opportunities to support your growth. Mental healthcare: Counselling and resilience services to support employees and their dependents through life’s challenges. We are an equal opportunity employer and value diversity at Last Mile Health. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Last Mile Health is a registered 501(c)3 non-profit organization. For more information, visit www.lastmilehealth.org. At Last Mile Health, we are committed to creating a safe and inclusive environment for everyone. If you require assistance or a reasonable accommodation due to a disability during the selection process, please inform the Talent Acquisition team member you are working with. Any disclosure related to a disability will be kept strictly confidential and used solely to determine appropriate accommodations. Disclosure is entirely voluntary and will not influence hiring decisions or employment opportunities.