Support Partner (Case Manager)
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About the role
Permanent full-time hybrid Support Partner (Case Manager) role with HomeMade in Sydney, Brisbane or Melbourne. The position manages Home Care Package customers, completes assessments, develops support plans, manages care budgets, maintains records, and supports customer independence in accordance with the Aged Care Act and Aged Care Quality Standards. Case management, aged care or customer support experience is preferred, but motivation and willingness to learn are emphasised.
Key requirements
- • Required skills: Relationship building, Customer service, Case management, Comprehensive assessments, Personalised support planning, Care budget management, Problem-solving, Record keeping, Customer communication, Risk identification, Technology proficiency
Opportunity details
- • Workplace: Hybrid
- • Employment: Permanent
- • Posted: Sep 18, 2024
- • Original advert language: English
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Employer’s role description
Job title: Support Partner (Case Manager)
Department: HomeMade Care Management
Team: Support Partner
Location: Sydney, Brisbane, Melbourne
All locations: Sydney, Brisbane, Melbourne
Work type: Permanent - Full time
Workplace type: hybrid
HomeMade, Mable, Leap in! and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us:
1. We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care
2. We believe in technology as an enabler
3. We’re driven by helping customers attain better outcomes