Site Management Associate I

PSI CRO·Santiago, Santiago Metropolitan Region, Chile

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About the role

Remote Site Management Associate role in Santiago supporting clinical research projects through site communication, CTMS and EDC updates, clinical supplies coordination, regulatory submissions, TMF and ISF management, audits, training, document control, translations, and safety information flow. Requires a college or university degree in Life Sciences, prior CTA experience with CROs, clinical research experience, administrative experience, English proficiency, and Microsoft Office skills.

Key requirements

• College/University Degree in Life Sciences
• Required skills: Clinical research support, Site communication and query resolution, Electronic data capture (EDC) completion support, Vendor and study supplies coordination, Clinical trial management systems (CTMS), Clinical supplies management, Regulatory and ethics committee submissions and notifications, Audit and inspection preparation, Trial Master File (TMF) management, Investigator Site File (ISF) management, Site team training coordination, Document management, Safety information flow, Microsoft Office applications, Planning, Communication and collaboration
• Required language: English

Opportunity details

• Workplace: Remote
• Posted: Jul 29, 2026
• Original advert language: English

Full vacancy

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Job title: Site Management Associate I

Location: Santiago, Santiago Metropolitan Region, Chile

Employment type: Full-time

Workplace type: Remote

Company Description

We are the company that cares – for our staff, for our clients, for our partners and for the quality of the work we do. A dynamic, global company founded in 1995, we bring together more than 2,800 driven, dedicated and passionate individuals. We work on the frontline of medical science, changing lives, and bringing new medicines to those who need them.

Job Description

Join our international team and be the key support to clinical research projects, streamlining communication, maintaining systems and managing documents & information.

Only CVs in English will be accepted.

You will be responsible for:

Being the main point of contact between site personnel and CRA involved in the project helping on query resolution and EDC completion.
Serves as the primary sites’ contact point for vendors, study supplies, and access management.
Ensure that pre-study testing (scans, MRI/CT qualification questionnaires, test ECGs, etc.) of local site facilities is completed.
Assists the Monitors in their prompt completion of all subject event and site event information in CTMS. Track the resolution status of site issues and action items in CTMS.
Act as the one who will ensure the order, receipt, inventory storage, distribution, return/recall and reconciliation of clinical supplies.
Ensures regulatory and ethics committee submissions and notifications, meaning you will need to be up to date on local regulations and dispositions.
Coordinate preparation for and follow-up on site, TMF and systems´ audits and inspections.
Manage the TMF on a site and a country level for regularly and file documents. Prepare, distribute, and update Investigator Site Files (ISF) and ISF checklists.
Arrange and track initial and on-going project training for site teams in all vendor-related systems.
Document Management and translations status review of the study.
Ensures proper safety information flow with investigative sites.

Qualifications

College/University Degree in Life Sciences;
Administrative work experience, preferably in an international settings;
Prior experience working as CTA for CROs;
Prior experience working in Clinical Research;
Local regulations knowledge;
Full working proficiency in English;
Proficiency in MS Office applications;
Ability to plan and work in a dynamic team environment;
Communication and collaboration skills.

Additional Information

Advance your career in clinical research, coordinating a variety of tasks and learning new things while growing with the company.