Job title: Surgical Key Account Manager - Poland
Location: Warsaw, Masovian Voivodeship, Poland
Employment type: Full-time
Company Description
Santen is a specialized company with a proud 130-year heritage focused exclusively on eye health. As a Japan-originated, global company with our footprint in over 60 countries and regions, our mission is to provide essential and significant value to patients and society through our products and services created from our expertise in ophthalmology and from the patient’s perspective.
Are you passionate about advancing surgical innovation and improving patient outcomes? We’re looking for a driven and strategic Surgical Key Account Manager to lead the sustainable adoption of our PRESERFLO® MicroShunt. In this role, you’ll deliver world-class surgical training, foster strong relationships with key glaucoma surgeons, and help establish PRESERFLO® MicroShunt as the treatment of reference across the field.
You’ll also play a pivotal role in developing our Surgical Team locally and collaborating closely with our team in charge of Glaucoma Rx franchise to drive excellence across the board.
Job Description
What you will do
- Identify and build up new accounts in surgical glaucoma.
- Conduct and/or support local training with regards to glaucoma drainage surgery.
- Initiate and develop sustainable relationship with key opinion leaders across your territory.
- Closely collaborate with Santen Pricing & Market-Access Team to maximize the MicroShunt potential in your territory and across the east region.
- Develop innovative and efficient acquisition plans on account level to ensure sustainable business development.
- Achieve sales targets and develop operational plan for maximum return on investment.
- Achieve and demonstrate effective use of agreed KPIs and objectives.
- Identify sales-related trends. Identify profitable business opportunities and align available resources.
- Maintain and optimize existing relationships and manage business with existing key customers.
- Provide accurate feedback on competitor activities in the field.
- Interact with Santen sales management, marketing and customer service to guarantee top services to our customers.
- Manage the territory financial budget.
- Provide technical expertise for questions, issues or requirements related to product portfolio responsibilities.
- Efficiently use the company reporting tools to ensure up to date customer/territory information and sharing valuable information across the organization.
- Ensure compliance with company standards and Code of Practice.
- Follow Good Distribution Practice guidelines and act in line with it (obligatory for all employees).
Qualifications
What you will bring to the role
- At least 5 years of previous sales experience in the medical device industry (experience in ophthalmology will be an advantage).
- Fluent English.
- Degree in health or business related subject will be an advantage.
- Understands pharmaceutical industry dynamics and health system policies.
- Utilizes market and clinical knowledge to identify business growth opportunities.
- Action-oriented and results-focused with emotional control, self-awareness, and a passion for continuous improvement.
- Great communication and people skills.
- Organizational skills and ability to prioritize.
- History of top sales performance, commercially astute and driven by sales results.
What we offer:
- Competitive Salary: A market‑aligned base salary starting from PLN 195 200.00 – PLN 268 400.00, depending on experience and location.
Ready to make a difference?
Apply today and help us shape the future of eye health.
Additional Information
Grow your career at Santen
A career at Santen is an opportunity to make a difference. We aspire to contribute to the realization of “Happiness with Vision” by providing eye health products and services to patients, consumers, and medical professionals around the world. Guided by our CORE PRINCIPLE, “Tenki ni sanyo suru”, Santen is engaged in the global research & development, manufacturing, and sales and marketing of pharmaceutical products in ophthalmology.
We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes, education and treatment. At Santen, we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment.
The Santen Group is an Equal Opportunity Employer. We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs, role requirements and individual qualifications regardless of race, color, ethnicity, national origin/ancestry, religion, sexual orientation, gender, gender identity/ expression, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
If you require any kind of accommodation during our recruitment process, please let the recruiter from our team know.