Support and Integration Specialist - 2025787

World Relief·Olympia, WA

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About the role

World Relief seeks a full-time Support and Integration Specialist/Caseworker in Olympia, Washington. The role provides trauma-informed case management and integration support to refugees and immigrants, including assessments, service plans, referrals, advocacy, documentation, and coordination with partners. The position is hybrid, with four onsite days and one work-from-home day weekly, and requires Christian faith, cross-cultural experience, proficient English, a valid driver’s license, reliable vehicle, and ability to pass MVR standards. Pay is USD 24.32–25.10 per hour.

Key requirements

• Required skills: Case management, Needs assessment, Service planning, Referral coordination, Community advocacy, Cross-cultural communication, English reading and writing, Teamwork, Intermediate computer skills, MS Office, Participant documentation, Outcome tracking, Previous cross-cultural experience, Occasional evening or weekend availability, Valid driver’s licence, reliable vehicle and ability to pass motor-vehicle-record standards
• Required language: English

Opportunity details

• Workplace: Hybrid
• Posted: Jul 23, 2026
• Original advert language: English

Full vacancy

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Employer’s role description

Job title: Support and Integration Specialist - 2025787

Location: Olympia, WA

Employment: Regular, Full-time

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

Provide ongoing case management services, including but not limited to, addressing barriers to self-sufficiency and holistic integration, community orientation, counsel, assistance accessing services and public benefits, and support in addressing housing, employment, health care, mental health and education.
Holistically serve immigrant and refugee children and youth alongside their families.
Conduct initial intake to collect demographic data and assess program eligibility.
Develop individualized service plans that reflect participant-identified goals and benchmarks and empower participants to take active roles in achieving their goals.
Offer orientation and coaching related to community resources, healthcare, education, transportation, and other U.S. systems and cultural norms.
Serve as a cultural liaison and advocate for participants within the community and broader systems.
Work closely with other internal service teams (such as employment and ESL) and external service providers to ensure comprehensive service provision.
Collaborate with volunteers, church groups, and interns, delegating appropriate tasks and providing guidance.
Conduct regular participant check-ins via phone, virtual meetings, home visits, or in-office appointments.
Refer participants to relevant resources and follow up to ensure successful linkage and service outcomes, assist with coordination of appointments as needed.
Establish and maintain positive ongoing partnerships with other local service providers, educational entities, government agencies, and other relevant stakeholders.
Help gather community input to help inform, evaluate, and design current and new programs.
Provide feedback, insight, and suggestions to further develop our internal systems and programs.
Respond to walk-in requests and provide referrals as needed.
Maintain accurate and up-to-date case files, documentation, and participant records.
Keep all information updated in WRWW’s secure database(s).
Track outcomes and key metrics as outlined in strategic plan and as required by various grants. Complete all required reports and data entry in a timely manner.
Participate in monitoring, audits, and quality assurance activities.
Monitor progress toward participant goals and conduct case closures when services are complete.
Attend required trainings, staff meetings, and program reviews.
Contribute to maintaining up-to-date internal library of community organizations and agencies to make timely, appropriate referrals.
As assigned, attend external community meetings to network, stay abreast of local developments, and build relationships with community partners and stakeholders.
Other related tasks as assigned

Support and Integration Specialist - 2025787

About the role

Key requirements

Opportunity details

Full vacancy

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