Director, Business Development

PSI CRO·Remote, United States

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About the role

Remote United States role expanding the company’s client base through prospecting, account development, sales strategy, proposals, presentations, negotiations and client relationship management. Requires a university degree in health sciences or an equivalent education, training and experience combination, 3–5 years of CRO sales business development experience, Salesforce proficiency, strong interpersonal and organizational skills, and willingness to travel. Applicants requiring a work visa are not eligible.

Key requirements

• University degree in health sciences or an equivalent combination of education, training & experience
• At least 3 years of relevant experience
• Required skills: Business development, Sales, Business planning, Sales strategy, Customer relationship management, Proposal development, Contractual document coordination, Negotiation, Communication, Collaboration, Problem solving, Time management, Willingness to travel, 3–5 years of business development experience in CRO sales and working proficiency with Salesforce
• Work authorization for United States may be required

Opportunity details

• Workplace: Remote
• Posted: Jul 20, 2026
• Original advert language: English

Full vacancy

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Employer’s role description

Job title: Director, Business Development

Actively prospects and leverages potential new business opportunities within specified Customer/Accounts.
Cultivates strong, long-term relationships with key decision-makers with Account and develops deep knowledge of the Customer/Account organization.
Analyzes potential opportunities and develops detailed business plans and sales strategies for each Customer/Account.
Identifies and responds to Customer/Account needs in order to define potential PSI opportunities. Ensures appropriate strategy/solution is proposed to Customer/Account.
Works with Operations to identify sales team and prepare presentation. Educates team participants in Customer/Account culture, operational needs/methods and sales techniques needed to close the sale.
Leads the entire sales process, including identifying the appropriate team for pitch and preparing and leading the sales presentation.
Coordinates with the Proposal Development Group to develop proposal and Operations to finalize strategy and pricing.
Handles follow-up related to the sales and facilitates completion of contractual documents.
Ensures appropriate hand-off to project team by transferring knowledge on Customer/Account needs and expectations.
Shares Customer/Account strategies and sales plans with Project Directors/Managers.
Coordinates with Project Managers/Directors and Operations to escalate and quickly address Customer/Account issues/concerns.
Seeks input from Project Managers/Directors to proactively address Change in Scope, new opportunities or customer dissatisfaction
Works with Project Manager/Director and Operations to ensure Changes in Scope (CIS’s) are appropriately negotiated with the Customer/Account.
Maintains high visibility within Customer/Account organization.
Monitors Customer satisfaction through regular formal and informal surveys.
Coordinates with Project Managers/Directors to ensure Customer/Account needs are being met and address concerns/issues in a timely manner.
Reviews proposals and analyzes requests for proposals and protocols
Attends industry events, set up meetings at events, and perform follow-up with potential clients
Acts as a liaison between US clients and Operations on an as needed basis

Director, Business Development

About the role

Key requirements

Opportunity details

Full vacancy

Company Description

Job Description

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